FAQs

Fiat Expressions Frequently Asked Questions

What is your shipping policy?

We will ship your order within 3-5 business days after full payment is received. We use FedEx, UPS, & USPS for shipping. Once your merchandise is shipped, we will email you a tracking number to the email address provided during checkout. Once shipped, the customer will receive their order within 2-4 business days. If you are in Alaska it will be 5-9 business days. Hawaii customer may receive their packages within 6-13 business days.

What is your contact information?

Fiat Expressions Contact Information

Mailing Address:
14019 Southwest Fwy, Ste #301-260
Sugar Land, TX 77478

Email Address
info@fiatexpressions.com

What is your refund policy?

Thank you for shopping at Fiat Expressions. Every order is extremely important to us and we want to make sure that all customers are 100% satisfied with their purchases. If you are not completely happy with your merchandise for any reason, please contact us by email (orders@fiatexpressions.com) within the first 3 days of delivery of your order and give us a chance to address whatever the issue may be. We will try our find a solution. If we cannot find a solution, we will issue a return merchandise authorization (RMA) number for you to return the item. All returns must be accompanied by an RMA, and no return will be accepted without one. Purchases may be returned for a full refund (minus the original shipping cost) as long as the item hasn’t been removed from the cellophane wrapper, and is in the same condition as it was sent out to you. The return product(s) must be received within 8 business days after the original delivery date. If the product is removed from it’s original packaging or damage or alter any kind of way, a REFUND WILL NOT BE ISSUED. If you have any questions about our return policy, please feel free to contact us. We do not offer refunds if the client changes her/his mind about not wanting the product anymore after payment. If for some reason you need to cancel your order after the third business day it was originally place, we will refund your money minus $20 cancellation fee. We do not offer refunds if merchandise has been mailed to hotels or any other non-residential facilities and the merchandise gets lost.

Do you create custom order diaper cake?

Absolutely! We can create a custom order diaper cake for any size (mini, 2 tier, 3 tier, & 4 tier). Please fill out our Custom Order Form located in the menu header. We will reply to you within 24 hours.

What is a diaper cake?

A diaper cake is an elegant gift for a baby shower. Cake is made out diapers and it is layer with baby essentials such as : burp cloths, baby blanket, and/or fitted crib sheet. Diaper cakes are practical gifts that any expected mother would be elated to received. Not only are their make great baby shower gifts, but they can serve as centerpieces at a baby shower. If you do not know what to give at a baby shower, you will never go wrong with a diaper cake. More than likely you will be the only person at the baby shower to arrive with an excellent attention getting diaper cake.

What is your processing time for creating diaper cakes & other gifts?

All of our merchandise is created per order. Once cleared payment is received, we will have your diaper cake ready for shipping within 3-5 business days. If you need the diaper cake the week of your order date please email us at (info@fiatexpressions.com). We will try our best for you to received your order within the specify time frame.

What is Fiat Expressions?

Fiat Expressions is an e-commerce shop for diaper cakes and baby shower gifts. Our diaper cakes are professionally design to suit many baby shower themes. We sell our diaper cakes in the following sizes: (mini, 2 tiers, 3 tiers, & 4 tiers). In addition, we sell baby blankets, burp cloths, baby bouquets, stork bundles, boppy nursing pillow (coming soon), & much more. We have been selling on ETSY for a year. Now we are branching out the company. Here at Fiat Expressions we get a true joy in participating in any baby to be celebrations!